Who can use Safe@Work?Show
You can use Safe@Work if you’re an employer of Work Permit, S Pass or Employment Pass holders.
What do I need to log in?Show
You need Corppass. Apply for Corppass if you don’t have one.
Your Corppass admin or sub-admin must assign your Corppass account:
- Log in to Corppass.
- Go to the eService Access tab.
- Choose MOM ACE Digital Services Corppass as one of your company’s eServices.
- Assign MOM ACE Digital Services Corppass to your Corppass account.
How many times can I update the rest day table?Show
There is no limit. You can update as many times as you need.
Can I update the rest days of selected workers only, or do I need to update the entire Rest Day table?Show
You can update for all pass holders or update for a specific pass holder.
Why are some of my workers missing in Safe@Work?Show
Safe@Work only shows Work Permit, S Pass and Employment Pass holders with valid work passes employed by your company.
Passes with the following status will not be shown:
- Not issued
Non-MOM issued passes are also not listed as you don’t need to provide us with their rest day information.
Once you have re-validated your workers passes, you will find their particulars when you log in to Safe@Work.
Why are workers who are not from my company showing under my CPF Submission Number (CSN)?Show
Your workers’ details were extracted from the MOM’s work pass systems.
Why is my company's CPF Submission Number (CSN) not displayed in Safe@Work?Show
Only CSNs of companies in the construction, marine or process sectors are displayed.
If your company belongs to these sectors but is not listed, please contact us.
There are errors in my workers' particulars, such as name, FIN or pass type. How can I fix the errors?Show
Can I change my workers' details in the downloaded list before uploading their rest days to Safe@Work?Show
No. You must not add, remove or change your workers’ details in the downloaded list.
If there are errors in your worker’s details, you can make a request to change your workers’ details through WP Online or EP Online.
I can't type in the rest days in the downloaded file as it is password-protected. What is the password?Show
Please use the dropdown field in Column E (“Please indicate rest day”) to indicate your workers’ rest days.
To prevent errors during submission, most of the data in the file should not be edited and are disabled.
What should I do if I get an error while uploading the rest day file?Show
Safe@Work will verify the uploaded file’s content based on the latest workers’ details from our systems.
If there are new workers added to your company after your last downloaded file, you will be prompted to assign the rest days for the new workers.
File upload may fail due to browser compatibility. You can try the following:
- Use the latest Chrome browser for uploading.
- Try a different web browser.
- Try uploading from a different computer.
If you still get errors, you can contact us for help.
What should I do if I don't see the option to update rest day?Show
The Safe@Work rest day module may be undergoing maintenance.
Please refer to Safe@Work to check if there’s any maintenance going on.
Read the user guide.