Managing employment disputes
The Tripartite Alliance for Dispute Management (TADM) provides employees and employers with services to resolve salary-related claims and employment disputes.
Employers and employees with salary and dismissal related claims should first register their claims at TADM.
Claims that cannot be resolved through mediation will be issued with a claim referral certificate and referred to the ECT.
Types of claims
These are the types of claims that can be heard at ECT. They need to be first filed at TADM.
Maximum claim amount
You can claim:
- Up to $20,000.
- Up to $30,000 if you go through Tripartite Mediation Framework or mediation assisted by unions recognised by the Industrial Relations Act.
If your claim exceeds the maximum amount, you must forego the excess amount to be able to enter into a settlement agreement under the Employment Claims Act, or to enable your case to be heard by the ECT.
When to file your claim
For statutory and contractual salary-related claims:
|Still employed by the company||Within 1 year after the dispute arose.|
|No longer employed by the company||Within 6 months from your last day of work.|
For wrongful dismissal claims:
|For pregnant employees||If you feel that you’ve been wrongfully dismissed without being paid your maternity benefits, you must file your claim within 2 months from the date of your confinement.|
|For other types of wrongful dismissal claims||Within 1 month from your last day of work.|
Tripartite Mediation Framework
The Tripartite Mediation Framework (TMF), in accordance with the Industrial Relations Act, allows more employees to benefit from tripartite mediation as an option to resolve employment disputes.
From 1 April 2019, employees will also be able to tap on the TMF to resolve wrongful dismissal disputes.
Eligibility for tripartite mediation
- All PMEs who are union members in non-unionised companies.
- Rank-and-file union members in non-unionised companies.
Coverage of issues
- Employment statutory benefits, e.g. salary arrears, overtime pay, public holiday and rest day pay, maternity and other leave.
- Re-employment issues.
- Breach of individual employment contracts.
- Payment of retrenchment benefits.
- Wrongful dismissal issues.
Financial relief for unpaid salary claims
TADM also operates a short-term relief fund to help local low-income claimants, if their employer cannot pay their salary arrears due to business failure. TADM will assess if claimants qualify for the financial relief.
Mediation for disputes not covered under employment laws
Employees can contact TADM for assistance if they have a dispute that is not covered under employment laws.
Mediation for self-employed persons
Self-employed persons (SEPs) who encounter payment disputes with service-buyers can:
- Approach Small Claims Tribunals (SCT).
- Approach their sector agencies, such as:
Sector agency Contact for more info IMDA Subsidised mediation service for media freelancers only LTA email@example.com
- Approach TADM.
- Second Reading Speech for the Employment Claims Bill 2016 by Mr Lim Swee Say, Minister for Manpower, 15 August 2016
- MOM’s response to the Employment Claims Tribunals public consultation, 15 August 2016
- Infographics on Employment Claims Tribunals
- Factsheet on voluntary mediation services for self-employed persons